In the early autumn of 2010, I walked into the gate of Weite with a simple bag on my back. At that time, I never thought that this land carrying my original heart would witness my growth and transformation in the next fifteen years. From the busy production workshop to the rushing technical service site, to the current sales manager position, every step of the footprint is engraved with sweat and persistence, and every role change precipitates thinking and breakthroughs.
Production line: four years of building a solid professional foundation
When I first joined the company, I joined the production department. As a person who is ignorant of instrumentation, I am very confused when I face different types of sensors, instruments, circuit diagrams and strict quality standards every day, but the company quickly arranged a master for me so that I can get started quickly. After a few months of study, I will soon be able to do production task orders independently. I still remember that once when I was doing a production task order independently, I accidentally connected the 24V instrument to the 220V power supply. With a ”bang", Weite had the atmosphere of passing on help. The master did not accuse me at that time, but patiently guided me: “We must be serious about doing things. The products we make are all used on cranes.Safety protection products, there can be no trace of sloppy. ”This sentence has since become a proverb in my career.
In those four years, from understanding electronic components, circuit diagrams, and software to optimizing operating processes, I have thoroughly understood every production link and found ways to improve my work efficiency. Four years of production work taught me not only professional skills, but also the weight of ”rigor“ and ”responsibility". Every product carries the trust of customers, and every process is related to the reputation of the enterprise. It is this accumulation that has taken root in the front line that allowed me to accurately grasp the core advantages of the product and the potential needs of customers in the technical service and sales positions in the future.
Technical service: six years of building a bridge between enterprises and customers
In 2014, with an in-depth understanding of the industry, the work in production positions was not enough to support my vision of improving my professional skills. Therefore, I applied to the company for a transfer, hoping to become a technical service engineer and exercise my technical skills at the project site. The company leaders gave full support and encouragement to my request, which also strengthened my belief. If the production position is to cultivate inward, then the technical service is to connect outward. It is necessary to understand both product technology and customer needs, and to learn to use specialization to solve difficult problems.
I remember that when I went out to sea for the first time to provide technical services to offshore oil customers, I encountered a lot of challenges. Customer requirements are very urgent and need to be completed within—weeks. In the normal process, newcomers will be brought by a master, but during that time, due to the tight technical service staff, the leader arranged for me to go to the platform first. I was at a loss. I don't even know where to get on the boat. However, after communicating with the customer, the customer arranged for the instrumentation engineer of the shift platform to take me. After boarding the platform, the anxious expression of the maintenance supervisor made me feel stressed. I started to analyze the approximate cause with the instrumentation engineer, and quickly investigated the problem. Relying on the experience accumulated in the production position, it took only two hours to find the root cause of the fault and complete the repair. When the crane was back in operation and the maintenance supervisor held my hand and said "Thank you so much”, I deeply realized the value of technical service—it is not only to solve problems, but also to win trust with professionalism.
In the six years of technical service, I have traveled to dozens of cities across the country and served nearly 100 customers. Every time I communicate with customers, I have a better understanding of market needs; every time I solve technical problems, I have a deeper understanding of the product. These experiences foreshadowed my later shift to a sales position. I know very well that real sales are not about promoting products, but about solving customers' pain points.
Sales manager: Five years of responsibility and mission
In 2020, the company gave me a new challenge—to serve as a sales manager. From technical supporter to market pioneer, the change of role means greater responsibility, not only to understand the market and customers, but also to lead the team to achieve sales goals, but also to make suggestions for the company's market layout.
When I first became a sales manager, I was under a lot of pressure. I had a new market and new responsibilities. If I had no experience, I had to ask Mr. Li, Mr. Shi and other predecessors for advice and listen to their experience in market development. Some experience. Relying on the customer resources accumulated in the technical service position and familiarity with the product, we have formulated our own sales plan.
The customers we face are basically more urgent on the spot, and they are often more demanding on delivery. I remember that this year, a customer said that several sets of products were needed to be delivered to a certain project before the 9th, so we were left with 3 days. It is impossible to complete under normal circumstances, but I think that since the customer has chosen us and believes in us, we have to do our best to solve the customer's problem. After several days of hard work by various departments of the company—it was not until 7 o'clock in the evening on the 8th that all the quality inspections were completed and they could be shipped. Then he and his colleagues drove to the customer's designated location overnight, and it was 1 o'clock in the morning at the project destination, and the customer had already rested. At 6:30 the next morning, the moment the customer saw us in their office, the customer was very moved and recognized us even more. At that moment, I also firmly believe that only by truly creating value for customers can a win-win situation between enterprises and customers be achieved.
Today, I have been a sales manager for more than five years. I have led a small team not only to achieve sales goals, but also to open up a number of new regional markets. The team members have also moved from the initial “confusion” to “self-confidence”. Seeing the growth of the team and the increase of the company's market share, I realized that every position is a stage for growth, and every challenge is an opportunity for self—breakthrough.
Don't forget your original intention, you have to always
From 2010 to 2025, fifteen years of time passed unknowingly. Looking back on this career journey, from the “apprentice” in the production line to the “expert” in technical services, to the formation of an industry sales team, every role change is not accidental, but the inevitable result of taking root in the present and continuous learning.
In the production position, I learned to be "down-to-earth”, only by building a solid foundation can I go further; in the technical service position, I learned to "empathy", only by understanding customers can I win trust; in the sales manager position, I learned to "take responsibility and collaborate”, only by leadingOnly by growing together as a team can we realize greater value.
Fifteen years of growth is inseparable from the platform given by the company, the help of leaders and colleagues, and even more inseparable from their own persistence in “doing everything well”. In the future, I will still carry this original intention and continue on the career path. True growth never has an end. Only by constantly breaking through oneself can we meet a better self and contribute more to the development of the company.
